Gapex Mobile App — Terms of Use

Effective date: 12 October 2026
Last updated: 12 October 2026

These Terms of Use ("Terms") govern your use of the Gapex mobile applications for iOS and Android (the "App") provided by Multibroker ("Gapex", "we", "us"), a company registered in the Republic of Uzbekistan.

The App is a client for the Gapex service. Your subscription and commercial relationship with Gapex is governed by the applicable Public Offer published on the Gapex website — the Offer for individuals or the Offer for legal entities and individual entrepreneurs (together with any Accession Agreement you signed, the "Main Agreement"). These Terms add rules specific to the App. If these Terms conflict with the Main Agreement, the Main Agreement prevails, except for Sections 4, 13 and 14, which always apply to the App.

By downloading, installing or using the App, you agree to these Terms and acknowledge the Gapex Mobile Privacy Policy at https://gapex.ai/privacy_mobile. If you do not agree, do not use the App.

1. Eligibility Link to this section#

You must be at least 18 years old and have legal capacity to enter into these Terms. If you use the App on behalf of a company or other organization, you confirm that you are authorized to bind it, and "you" includes that organization.

2. Your account Link to this section#

• You sign in with a Gapex account. Keep your credentials confidential; you are responsible for activity under your account until you notify us of unauthorized use at sokhib@jett.uz.
• Provide accurate information and keep it up to date.
• Your organization's owner or administrators may control your access, role and which connected accounts you can see.
• You may delete your account at any time in More → Delete account, as described in the Privacy Policy. Deleting the account does not cancel obligations that arose before deletion under the Main Agreement, and does not cancel a subscription bought through the App Store or Google Play (see Section 4).

3. The service Link to this section#

The App lets you:

• view comments, direct messages, mentions and reviews from accounts you connect (for example Instagram, YouTube, Google Play, App Store);
• receive AI-generated reply suggestions, edit them, and send or publish replies;
• configure brand tone, templates and auto-reply settings;
• publish posts to connected platforms and view analytics;
• receive notifications.

Features available to you depend on your plan. We may add, change or remove features, including beta features, which are provided without any commitment to continue them.

4. Subscriptions and in-app purchases Link to this section#

This Section applies to subscriptions bought inside the App through the Apple App Store or Google Play ("Store Subscriptions"). For Store Subscriptions it prevails over any payment, renewal, cancellation or refund terms in the Main Agreement.

• Plans. Gapex offers auto-renewable subscription plans. Each plan includes a monthly number of AI replies and the features described in the App. The name, length, price and contents of each plan are shown in the App before you buy.
• Organization. A Store Subscription is attached to the organization (workspace) that is active in the App when you buy it, and gives its plan to that organization.
• Payment. Payment is charged to your Apple ID or Google Play account when you confirm the purchase. Prices are shown in your local currency and may include taxes, as determined by the store.
• Automatic renewal. A Store Subscription renews automatically at the end of each period for the same length and at the then-current price, unless you cancel it at least 24 hours before the end of the current period. Your account will be charged for renewal within the 24 hours before the end of the current period.
• Managing and cancelling. You can manage or cancel a Store Subscription at any time in your Apple ID settings (Settings → [your name] → Subscriptions) or in Google Play (Payments & subscriptions → Subscriptions). Cancellation takes effect at the end of the current period; you keep access to your plan until then, and no refund is given for the rest of the period. Deleting the App or your Gapex account does not cancel a Store Subscription.
• Changing plans. If you move to a higher or lower plan, the change, its timing and any proration are handled by the store under its rules.
• Price changes. If the price of your subscription increases, the store will notify you in advance and, where required, ask for your consent before the next renewal.
• Free trials and offers. If a free trial or introductory offer is provided, its terms are shown before you start it. Any unused part of a free trial ends when you buy a subscription.
• Refunds. Gapex does not issue refunds for Store Subscriptions, except where required by applicable law. Store Subscriptions are billed by Apple or Google, and any refund request is decided by them under their own policies: for Apple at https://reportaproblem.apple.com, for Google Play under the Google Play refund policy (https://support.google.com/googleplay/answer/2479637). If a purchase is refunded, we may end the plan it paid for.
• Restoring purchases. If you reinstall the App or change devices, use Restore purchases on the Billing page to restore an active Store Subscription.
• AI-reply limits. AI-reply limits and usage are counted by the Gapex service and shown in the App. Using the service beyond your plan's limits may be restricted until the next period or until you change your plan.

5. Connected accounts Link to this section#

• You may connect only accounts that you own or are authorized to manage.
• Connection works through each platform's official authorization (OAuth) or API credentials. You authorize Gapex to read data from, and act in, the connected account on your behalf within the permissions you grant.
• You must comply with the terms and policies of each platform you connect. By connecting a YouTube channel, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).
• Platforms may change or restrict their APIs, or take action against your account (including limiting or suspending it), at their own discretion. Gapex is not affiliated with these platforms and is not responsible for their actions or for any resulting loss of functionality.
• You can disconnect an account in the App at any time, or revoke access directly in the platform's settings.

6. AI features Link to this section#

• Replies and classifications are generated by AI models, including third-party models. AI output is probabilistic and may be inaccurate, incomplete, inappropriate or not what you intended. It is not legal, financial, medical or other professional advice.
• You are responsible for all content sent or published from your accounts through the App, including AI-generated content. Review suggestions before sending.
• If you enable auto-reply, replies will be sent without your prior review. You accept the risks of doing so and can turn auto-reply off at any time.
• Similar prompts may produce similar output for different users; we do not guarantee that AI output is unique or protectable by intellectual property law.
• Reporting: you can report an offensive or harmful AI-generated reply by emailing sokhib@jett.uz. We review reports and use them to improve safety filters.

7. Acceptable use Link to this section#

You must not use the App to:

• break any law, or infringe anyone's intellectual property, privacy or other rights;
• send spam, unsolicited bulk messages, or deceptive content, including impersonating any person or presenting AI replies in a way that is misleading where disclosure is required;
• publish content that is hateful, harassing, threatening, violent, sexually explicit, exploits minors, or promotes terrorism or extremism;
• process personal data of others without a lawful basis;
• distribute malware or phishing links;
• violate the rules of any connected platform, including limits on automation;
• reverse engineer, decompile or tamper with the App, bypass limits or security, or access the service by automated means other than the interfaces we provide;
• use the App to build a competing product.

There is no tolerance for objectionable content or abusive users. We may remove content, limit features, or suspend or terminate accounts that violate this Section.

8. Your content Link to this section#

• You keep all rights in content you upload or send through the App and in the content of your connected accounts ("Your Content").
• You grant Gapex a non-exclusive, worldwide, royalty-free license to host, store, process, transmit and display Your Content only as needed to operate, secure and provide the service to you, including sending it to our AI providers to generate suggestions, and — unless you opt out — to use it in de-identified or aggregated form to improve Gapex, as described in the Privacy Policy. This license ends when Your Content is deleted from our systems, except for de-identified or aggregated data.
• You confirm you have all rights and consents needed for Your Content, including personal data of others contained in it.

9. Our intellectual property Link to this section#

The App, including its software, design, trademarks and documentation, belongs to Gapex or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your internal business purposes, in accordance with these Terms and the rules of the store you downloaded it from. All rights not expressly granted are reserved.

If you send us feedback or suggestions, we may use them without obligation to you.

10. Third-party services Link to this section#

The App relies on third-party services (connected platforms, AI providers, app stores, payment and subscription services, push notification services). Their terms and privacy policies apply to your use of them, and you must comply with them when using the App. We are not responsible for third-party services.

11. Disclaimers and limitation of liability Link to this section#

• The App is provided "as is" and "as available." To the extent permitted by law, we do not guarantee that it will be uninterrupted, error-free, or produce any particular business result (such as engagement, followers or sales).
• To the extent permitted by law, Gapex is not liable for indirect or consequential losses, lost profits, lost data or reputational harm, or for actions of connected platforms or other third parties.
• Our total liability relating to the App is limited as set out in the Main Agreement, and in any case to the fees you paid for the service during the 3 months before the claim arose.
• Nothing in these Terms limits rights you have as a consumer that cannot be limited under the law of the Republic of Uzbekistan.

12. Suspension and termination Link to this section#

We may suspend or terminate your access to the App if you breach these Terms or the Main Agreement, if required by law or a platform, or to protect the security of the service or other users. Where reasonable, we will notify you in advance. You may stop using the App and delete your account at any time. Sections 6, 8–11 and 15 survive termination.

13. Additional terms for the Apple App Store version Link to this section#

If you downloaded the App from the Apple App Store:

1. These Terms are between you and Gapex only, not Apple. Gapex, not Apple, is solely responsible for the App and its content.
2. Your license to use the App is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
3. Apple has no obligation to provide any maintenance or support services for the App.
4. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App; any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to a warranty are Gapex's responsibility.
5. Gapex, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
6. If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, Gapex, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
7. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Questions, complaints or claims about the App should be directed to Gapex at the contact details in Section 16.
9. You must comply with applicable third-party terms (for example, your mobile carrier's terms) when using the App.
10. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

14. Additional terms for the Google Play version Link to this section#

If you downloaded the App from Google Play, you also agree to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App. Store Subscriptions bought through Google Play are also subject to the Google Play payment and refund policies.

15. Governing law and disputes Link to this section#

These Terms are governed by the law of the Republic of Uzbekistan. We will try to resolve any dispute through negotiation first: send your claim to sokhib@jett.uz; we respond within 15 business days. If the dispute is not resolved within 30 calendar days of our receipt of the claim, it will be resolved by the competent court of the Republic of Uzbekistan in accordance with the Main Agreement.

16. Changes and contact Link to this section#

We may update these Terms. We will post the new version at https://gapex.ai/terms_mobile and notify you in the App or by email before material changes take effect. Continuing to use the App after the effective date means you accept the updated Terms.

Multibroker
Tashkent, Republic of Uzbekistan
Email: sokhib@jett.uz · Telegram: @jett